Welcome to the all new HighCountryScottish.com! New things coming all the time . . .
Welcome to the all new HighCountryScottish.com! New things coming all the time . . .
Welcome to HighCountryScottish.com. HighCountryScottish.com provides its services to you subject to the following terms and conditions. If you visit or shop at HighCountryScottish.com, you accept these conditions. Please read them carefully.
Please review our Privacy Policy, which also governs your visit to HighCountryScottish.com, to understand our practices.
All content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of HighCountryScottish.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of HighCountryScottish.com and protected by US and international copyright laws. All software used on this site is the property of HighCountryScottish.com, or their software suppliers and protected by United States and international copyright laws.
HighCountryScottish.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of HighCountryScottish.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HighCountryScottish.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HighCountryScottish.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing HighCountryScottish.com 's name or logos without the express written consent of HighCountryScottish.com. Any unauthorized use terminates the permission or license granted by HighCountryScottish.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of HighCountryScottish.com so long as the link does not portray HighCountryScottish.com, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any HighCountryScottish.com logo or other proprietary graphic as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. HighCountryScottish.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use HighCountryScottish.com only with involvement of a parent or guardian. HighCountryScottish.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
Visitors may post comments; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. HighCountryScottish.com reserves the right (but not the obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, you grant HighCountryScottish.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant HighCountryScottish.com and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify HighCountryScottish.com for all claims resulting from content you supply. HighCountryScottish.com has the right but not the obligation to monitor and edit or remove any activity or content. HighCountryScottish.com takes no responsibility and assumes no liability for any content posted by you or any third party.
HighCountryScottish.com respects the intellectual property of others. If you believe that your work has been copied or utilized in a way that constitutes copyright infringement, please notify us at 1-770-331-8252.
HighCountryScottish.com attempt to be as accurate as possible. However, HighCountryScottish.com does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by HighCountryScottish.com itself is not as described, your sole remedy is to return it unused and in new condition.
Use of HighCountryScottish.com or HighCountryScottish.com discount offers are subject to certain terms, conditions and restrictions including, but not limited to the following: · Limit of one coupon or discount offer per order. · Not valid with any other offer. · Void if transferred or reproduced · No cash value · Most promotional offers exclude sale items.
THIS SITE IS PROVIDED BY HighCountryScottish.com ON AN "AS IS" AND "AS AVAILABLE" BASIS. HighCountryScottish.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HighCountryScottish.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HighCountryScottish.com DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HighCountryScottish.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HighCountryScottish.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting HighCountryScottish.com, you agree that the laws of the state of Georgia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and HighCountryScottish.com.
Any dispute relating in any way to your visit to HighCountryScottish.com or to products you purchase through HighCountryScottish.com shall be submitted to confidential arbitration in South Carolina, except that, to the extent you have in any manner violated or threatened to violate HighCountryScottish.com 's intellectual property rights, HighCountryScottish.com may seek injunctive or other appropriate relief in any state or federal court in the state of South Carolina, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Please review our other policies posted on this site. These policies also govern your visit to HighCountryScottish.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
HighCountryScottish.com
FYN Company LLC
217 Beaver Pond Dr.
Woodstock, Georgia 30188
Customer Service: 1-770-331-8252 (10:00am to 6:00pm EST. Monday-Saturday)
In stock orders are generally shipped within 1-2 business days of your order. Shipping is handled by USPS, UPS, FedEx or DHL. Any delivery time quotes are estimates based on information provided by our shipping partners, and we make no guarantees on delivery time. We process and ship most orders within 1 business day regardless of mail class.
USPS Ground/First Class. Orders weighing less than 11 oz will be eligible to be shipped via First Class Mail, all others will ship via Ground Express. Packages may not be trackable; estimated delivery in 3-7 business days, please note most are 4 to 5 days.
USPS Priority Mail. Estimated delivery time is 2-5 business days, please note most are less than 3 days. Packages are always trackable.
First Class International. All orders weighing less than 48 oz will be eligible to be shipped via this method. Estimated service is 5-12 business days, not trackable or replaceable. Canada is the exception, it will usually take 5-12 business days. The average to Canada seems to be about 8 days.
Priority Mail International. Estimated 6-10 business days and is trackable.
Cost: Actual USPS shipping rate to your country based on weight of your order.
We serve international customers on a case-by-case basis. Please contact us for ordering and shipping options. Estimated service is 5-12 business days, not trackable or replaceable.
All international customers are responsible for your country's customs fees and duties. Customs forms are filled out in accordance with U.S. and international law to accurately reflect the value and contents of the package. Please do not ask us to mislabel your customs forms; we can not do this.
If you live in Metro Atlanta or would like to meet at a Highland Games or other event where we are attending, you can choose to pick up your order. We’ll do our best to arrange a place and time that works for both of us. Local pipe bands and members, ask about delivery to your rehearsal location!
Forget something? If you need to add additional items to your order, contact us. For orders within the US, if your original order has not been processed, we’ll combine orders without additional shipping charges. For orders to Canada, we may be able to add to your order (depending on weight factors) without additional shipping charges. Email us and we will try our best to update your order.
In the unlikely event of your package not arriving 7 days after the quoted delivery window, use your tracking number to contact the shipping provider and determine the status of your package. If your Priority Mail package is confirmed to have been lost, contact us to have your order replaced. Unfortunately, we cannot provide replacements on orders shipped via First Class mail as these packages cannot be tracked or insured, particularly internationally.
If you receive a damaged or incorrect item, let us know. We want to make it right. We will send a replacement package directly and provide a label for the return of the original item.
We want you to be a happy customer! If
you receive your order and it isn’t what you expected, return it to us within 30 days. It should be in new condition, unused and in the original packaging, and include a copy of the invoice from your order. Once it’s received we’ll process your refund or issue a store credit.
Returns are not available on certain items - books and media, reeds, blowsticks and accessories, and hose. Sale, closeout items, and gift certificates are not returnable. Clothing made to order is not returnable. Other clothing - jackets, vests, shoes, etc. - are exchangeable for a different size so long as they are in unused condition. Refunds will be for the full amount of your order minus any shipping costs incurred. If your entire order is returned, the actual cost of original shipping will be subtracted from your refund. Please allow up to 2-4 weeks for returns/exchanges to be processed.
Returns must be made within 30 days of invoice date. All returns must be in new condition. Items that are not in new condition may be returned to the customer or incur a restocking fee. Exchanges will be made for the same or similar item in a different size or color. If you need the new item urgently, the fastest way is to make a new purchase online and return the original item for a refund.
FedEx/UPS/USPS. Please send return/exchange packages to:
High Country Scottish Shoppe, 217 Beaver Pond Drive, Woodstock, GA 30188
We accept orders for most items not in stock. Items backordered will generally take an additional 5-10 days to be processed. Items made to order or otherwise custom will have their processing times listed in their descriptions. For delays beyond this scope, we will contact you to get you what you need.
Many products we carry are covered by warranty by their manufacturers. If you have a warranty concern about a product you purchased at High Country Scottish Shoppe, let us help. We can confirm whether your item is under warranty, and possibly provide assistance in having it replaced or repaired, depending on the manufacturer’s policy. We will try to help make the process convenient and efficient for you.
Do you have a cracked part? Don’t worry! Most bagpipes are covered by a 2-10 year warranty. We can verify whether your set is covered and help get a replacement part. Please send a photo, so we can see the damage and confirm the model. If you purchased the pipes from High Country Scottish Shoppe, we’ll make sure you can still play your pipes, if we don’t have a matching part to send from stock.
If your item was purchased in the last 90 days, we will supply a prepaid shipping label for your product return. We will also cover outgoing shipping charges on a replacement or repaired item. If it has been more than 90 days since the purchase, please ship the item to us. We will pay outgoing shipping charges on a replacement or repaired item.
Warranty replacement and repair may be subject to manufacturer verification. Naturally, warranties do not cover normal wear-and-tear or misuse.
We currently accept Visa, Mastercard, Discover, American Express, and PayPal. Venmo may be accepted for local pickup orders. Your card is charged when you place your order, using PCI compliant technology that is provided by GoDaddy Payments Service. Your credit card may list charges to us as FYN Company LLC, the name of our parent company.
Oversize Shipping Charge. Oversize packages, like bass drums and bass drum cases, are subject to additional shipping charges. For US orders, bass drums and bass drum cases incur an additional charge of $105 each. (A bass drum and matching case shipping together will be charged a single $105 additional charge.)
Multiple Drum Charge. Standard domestic orders of 2 or more drums together are subject to additional shipping charges. If shipping charges exceed the rate you see when you check out, we will contact you with a rate quote for your approval before processing your order.
High Value Charge. High value orders may be subject to additional shipping charges, as these price ranges can include many types of products in large quantities. Standard domestic orders of $2500 or more, and expedited orders of $2000 or more, will be evaluated to see if additional shipping charges are required. We will contact you for your approval before charging your card or shipping your package.
Oversize Shipping Charge. For international shipments of oversized items, like bass drums and bass drums cases, shipping charges must be calculated per order, as charges vary significantly depending on destination. We will contact you with shipping rates for your approval before processing your order.
Drum Charge. International orders including one or more drums are subject to additional shipping charges. If shipping charges exceed the rate you see when you check out, we will contact you with a rate quote for your approval processing your order.
High Value Charge – $999 or more. High value orders may be subject to additional shipping charges, as these price ranges can include many types of products in large quantities. International orders of $999 or more will be evaluated to see if additional shipping charges are required. If shipping charges exceed the rate you see when you check out, we will contact you with a rate quote for your approval before processing your order.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.